CUSTOMER SERVICES
At Chemtex, we understand the need for quality and reliability in our analysis, reports, and recommendations. We strive to maintain the highest level of customer satisfaction through a combination of excellent scientific analytical protocols coupled with prompt communication of results: We also offer:
Excellence in Customer Service
- 24 hour service
- On-site sampling and customized analysis
- Volume discounts
- Containers and media for sampling will be shipped on request.
- Rush analysis, faster turn-around times than usual with advance notice
- Free sample pick-up with in the radius of 25 miles from our labs depending on number of samples
- Free technical help for sample collection and methodology.
- Prompt Custom-designed reporting services (through fax, e-mail etc)
Excellence in Analytical Services
- State – of – the – art instrumentation
- Continuous improvement in methods and technology
- Qualified and experienced professional staff
- Proprietary laboratory methodology, referencing both NIOSH and OSH