CUSTOMER SERVICES

At Chemtex, we understand the need for quality and reliability in our analysis, reports, and recommendations. We strive to maintain the highest level of customer satisfaction through a combination of excellent scientific analytical protocols coupled with prompt communication of results: We also offer:

Excellence in Customer Service

• 24 hour service
• On-site sampling and customized analysis
• Volume discounts
• Containers and media for sampling will be shipped on request.
• Rush analysis, faster turn-around times than usual with advance notice
• Free sample pick-up with in the radius of 25 miles from our labs depending on number of samples
• Free technical help for sample collection and methodology.
• Prompt Custom-designed reporting services (through fax, e-mail etc)

Excellence in Analytical Services

• State – of – the – art instrumentation
• Continuous improvement in methods and technology
• Qualified and experienced professional staff
• Proprietary laboratory methodology, referencing both NIOSH and OSHA.