Customer Service

Customer Services

At Chemtex, we understand the need for quality and reliability in our analysis, reports, and recommendations. We strive to maintain the highest level of customer satisfaction through a combination of excellent scientific analytical protocols coupled with prompt communication of results: We also offer:

Excellence in Customer Service

  • 24 hour service
  • On-site sampling and customized analysis
  • Volume discounts
  • Containers and media for sampling will be shipped on request.
  • Rush analysis, faster turn-around times than usual with advance notice
  • Free sample pick-up with in the radius of 25 miles from our labs depending on number of samples
  • Free technical help for sample collection and methodology.
  • Prompt Custom-designed reporting services (through fax, e-mail etc)

Excellence in Analytical Services

  • State - of - the - art instrumentation
  • Continuous improvement in methods and technology
  • Qualified and experienced professional staff
  • Proprietary laboratory methodology, referencing both NIOSH and OSHA.